Refund policy

Returns & Exchanges

We accept returns within 14 days of delivery.

To be eligible, items must be unworn, unwashed, and in original condition.

Exchanges are accepted for sizing, subject to availability.

Sale items are final sale and cannot be returned or exchanged.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos so we can resolve it.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds are processed within 5–10 business days after the returned item has been received and inspected.

For return requests, contact us at info@theaeraofficial.com.