Shipping policy

Shipping Policy

At AERA, we aim to get your order to you as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after your order is placed.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during new drops, holidays, or high-volume periods.

Shipping Time

Estimated delivery time is 5–12 business days depending on your location and product availability.

Shipping times may vary due to:

• customs clearance
• carrier delays
• peak season demand

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package.

Please allow 2–5 business days for tracking information to update.

Split Shipments

To provide faster fulfillment, some orders may ship separately.
If this happens, you will receive separate tracking updates for each package.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout.

AERA is not responsible for packages delayed or lost due to incorrect shipping details provided at checkout.

Lost or Delayed Packages

Once an order has been shipped, delivery is managed by the shipping carrier.

If your package is delayed or appears lost, please contact us and we will do our best to assist.

Contact

For shipping questions, contact us at:

info@theaeraofficial.com.